Unbundle Ticket

This action will remove the listed ticket as a bundled item of the parent ticket.

Required Variables

  • parent_ticket_id - The ID of the parent service ticket

  • child_ticket_id - The ID of the child service ticket

Action

POST

URL Path

{ base URL including version identifier }/services/system_io/actionprocessor/Service/UpdateServiceBundledTicketsAttachmentAction.rails

Headers

Key
Value

Content-Type

application/x-www-form-urlencoded

actionMessage=%7B%22payload%22%3A%22%7B%5C%22recId%5C%22%3A{{ CTX.parent_ticket_id }}%2C%5C%22attachItems%5C%22%3A%5B%7B%5C%22recId%5C%22%3A{{ CTX.child_ticket_id }}%7D%5D%7D%22%2C%22payloadClassName%22%3A%22UpdateServiceBundledTicketsAttachmentAction%22%2C%22project%22%3A%22ServiceCommon%22%7D

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